Mt Hope staff utilizes Validation Therapy and compassionate interactions with residents that have dementia. Validation is a communication method that allows elderly, disoriented people to express their feelings to a caring listener. Staff are trained in this method of therapy to assist residents in their need for expression. Residents who can communicate their needs tend to show more satisfaction in their surroundings and feel safe in their environment. No matter what stage of dementia a resident may be in Mt Hope staff respects and honors them as a person.